Terms of service

Welcome to Nuvolt.in ("we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.
By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using our website, you represent and warrant that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement under applicable Indian law.
  • The information you provide is accurate, complete, and up to date.

2. Account Terms

If you create an account with us, you agree to:

  • Provide accurate and current information.
  • Maintain the confidentiality of your login credentials.
  • Be responsible for all activities conducted through your account.
  • Notify us immediately of any unauthorized access or suspected security breach.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent or unlawful purposes.


3. Products and Services

We strive to ensure that all products displayed on our website are accurately described.

However:

  • Product images are for illustrative purposes only and may vary slightly from the actual product.
  • Product specifications, colors, packaging, and availability may change without prior notice.
  • We reserve the right to discontinue any product at any time.

4. Pricing and Payment

  • All prices are displayed in Indian Rupees (INR) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • Applicable taxes, shipping charges, and other fees will be shown during checkout where applicable.
  • Payment must be successfully completed before an order is processed unless Cash on Delivery (COD) is offered.
  • We reserve the right to cancel any order where payment cannot be verified or is suspected to be fraudulent.

Payments are processed securely through authorized third-party payment providers.


5. Order Acceptance

Placing an order on our website constitutes an offer to purchase.

We reserve the right to:

  • Accept or reject any order at our sole discretion.
  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, payment issues, or other operational reasons.
  • Limit quantities purchased per customer, household, or order.

If an order is cancelled after payment has been received, any eligible refund will be processed using the original payment method.


6. Shipping and Delivery

We aim to dispatch orders promptly.

Please note:

  • Estimated delivery times are provided for convenience and are not guaranteed.
  • Delivery timelines may be affected by courier delays, weather conditions, public holidays, remote locations, or circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information.
  • Additional shipping charges may apply for certain locations or expedited delivery options.

If a shipment is returned due to an incorrect address or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.


7. Returns, Replacements, and Refunds

Our return and refund process is governed by our Return & Refund Policy.

Generally:

  • Return or replacement requests must be initiated within [BUSINESS DAYS] of receiving the product, unless otherwise specified.
  • Returned products must be unused, in their original packaging, and include all accessories, manuals, invoices, and tags.
  • Refunds, if approved, will be processed to the original payment method within a reasonable time after inspection of the returned product.
  • Certain items, including personalized, customized, hygiene-sensitive, digital, or clearance products, may not be eligible for return unless defective or required by applicable law.

We reserve the right to refuse returns that do not meet our policy requirements.


8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product descriptions
  • Images
  • Videos
  • Graphics
  • Icons
  • Website design
  • Text
  • Software

is owned by or licensed to Nuvolt.in and is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, or commercially exploit any content without prior written permission.


9. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.
  • Violate any applicable laws or regulations.
  • Upload viruses, malware, or harmful code.
  • Attempt unauthorized access to our systems or accounts.
  • Interfere with the website's security or functionality.
  • Impersonate another person or entity.
  • Engage in fraudulent transactions.
  • Scrape, copy, or harvest website data without authorization.
  • Use automated bots or scripts that disrupt website operations.

Violation of these Terms may result in suspension or termination of your access and, where appropriate, legal action.


10. Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience only. We do not control or endorse such websites and are not responsible for their content, products, services, or privacy practices.

Your use of third-party websites is subject to their own terms and policies.


11. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we make no warranties, express or implied, regarding:

  • Continuous website availability
  • Accuracy of information
  • Compatibility with your device
  • Freedom from viruses or technical errors
  • Uninterrupted operation

12. Limitation of Liability

To the fullest extent permitted under applicable law:

  • Nuvolt.in shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
  • Our total liability for any claim arising out of or relating to your purchase or use of our services shall not exceed the amount paid by you for the specific product giving rise to the claim, except where liability cannot be limited under applicable law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.


13. Indemnification

You agree to indemnify and hold harmless Nuvolt.in, its owners, employees, affiliates, officers, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your breach of these Terms.
  • Your misuse of the website.
  • Your violation of applicable laws or the rights of any third party.

14. Force Majeure

We shall not be liable for any delay or failure in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, government actions, war, cyberattacks, power failures, or disruptions in transportation or communication networks.


15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.


16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, your use of the website, or any purchase made through the website shall be subject to the exclusive jurisdiction of the competent courts located in [CITY], [STATE], India.


17. Contact Information

For questions regarding these Terms of Service, please contact us:

Store Name: Nuvolt.in

Email: contact@nuvolt.in